Refund Policy

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:

We use your personal information to:

  • Gift cards

  • Downloadable software products

  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]m.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected].

Gifts

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. YOUR RIGHTS

If you are a resident of the EU, UK, or certain U.S. states, you have the right to access the personal information we hold about you, and to ask that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us at the email below.

8. CHANGES TO THIS PRIVACY POLICY

We may update this policy from time to time. Any changes will be posted on this page, and the revised version will be effective immediately upon posting.

9. CONTACT US

For more information or questions about our privacy practices, please contact us by email at [email protected].

This Privacy Policy applies solely to information collected through upgradebrainformula.com and is maintained by Freeman Formula LLC, located at 2965 W State Rd 434 Suite 200, Longwood FL 32779.

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2965 W STATE RD 434 SUITE 200, LONGWOOD FL 32779

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